Project Better Energy is a part of the Project Better Limited group of companies and is a controller of any personal data you provide. We respect your data and your privacy is important to us.
This Privacy Notice explains what personal data we collect and how it is used. This notice also explains what rights you have over your personal data and how you can use those rights.
You have the right to object to some of the processing which Project Better Energy carries out. More information about your rights and how to exercise these is set out in the “Your rights” section of this notice.
Project Better Energy Limited’s registered office is:
Unit 1, Lakes Court
Burton on Trent
We collect information when you enquire, purchase something or use our services. This includes using our websites or apps or corresponding with us.
Although we collect most of our data from our own marketing platforms we do occasionally purchase leads from third parties. All of our data providers ensure the data collected is compliant under General Data Protection regulations, is fully opted in to be contacted by businesses with the Project Better Energy Ltd Group.
We are allowed to use your data only if we have a proper reason to do so such as:
To fulfil a contract we have with you;
A legitimate interest is when we have a business or commercial reason to use your data. This involves us making an assessment of when we can rely on our legitimate interests. We have set out below how and why we may use your personal information and the legal basis we rely on. This is also where we tell you what our legitimate interests are. When you buy something from us, enter a competition we run, we use your information to fulfil our contract with you. We take information to communicate with you, check your identity, take payment, and provide products and services. To run our business and pursue our legitimate interests, we use your information. Our legitimate interests include keeping our records up to date, fulfilling our legal, compliance and contractual duties, working out which of our products and services may interest you, improving our site and apps, and services, developing new products and services, and telling you about them and conducting market research.
To run and promote our business, we use your information:
To contact you where you provide us with market research feedback or pass this data to a third-party business partner of ours for panel market research analysis. To prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, including where we are required to do so by law we may:
To comply with law, assess and uphold legal or contractual rights and claims, and for monitoring, auditing and training on compliance matters:
When the law requires us to process your data we will do so. This can include
The Project Better Energy Limited group of companies and shares data only within the Project Better Energy Limited group that provides support, advisory, IT, safety and security, including CCTV, and other services.
Included in our group of companies are:
For some activities we use third party service providers to assist in the carrying our of our contractual duties. All third parties are thoroughly vetted and any data passed is GDPR compliant. We do not pass your data to any external company for marketing. If our business is to be integrated with another business or sold, your details would be shared with our advisers and any prospective purchaser’s advisers. Your information will be passed to the new owners and you would be notified. Personal data may be shared with government authorities and/or law enforcement officials for the prevention or detection of crime, if required by law or if required for a legal or contractual claim.
Sometimes we may need to send or store your data outside of the European Economic Area (the EU plus Occasionally we pass data outside the EU to assist in the provision of our contracts and services. While countries outside the EEA do not always have strong data protection laws, we require all services providers to process your information in a secure manner and in accordance with EU law on data protection. We utilise standard means under EU law to legitimise data transfers outside the EEA and will always inform you of the transfer.
We keep your data to enable us to fulfil our contract with you or to provide services, whilst you are an active customer, where required by law or to protect legal rights. We always look to keep your data for the minimum time in line with data protection principles and our processes. For example, we keep:
You have rights over your personal data.
If you want a copy of your data, to object to how we use your data, or ask us to delete it or restrict how we use it or, please see ‘Contact details’ below. To process a request from you, we may need to confirm your identity to ensure we’re accessing the right data.
You have a right to complain to an EU data protection authority. This can be where you live, work or where the matter occurred. In the UK, the authority is the Information Commissioner’s Office (the “ICO”).
To exercise any of your rights or to withdraw consent you can mail: firstname.lastname@example.org. For any queries relating to data protection please contact email@example.com or by writing to the Data Controller,
Unit 1, Lakes Court
Burton on Trent
If we make any changes or updates to this notice we will communicate these.
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